Refund policy

Love your new gear or your money back. Simple as that- no puppy-dog eyes needed.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. 

Please inspect your order as soon as it arrives. If your item is damaged, defective, or incorrect, contact us right away so we can make it right.

If your tee doesn’t fit quite right, we’re happy to help with a return or exchange within the 30-day window.

To be eligible for a return or exchange, your item must be in the same condition you received it: unworn, unused, and with proof of purchase.

Once your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Refunds: You’ll be automatically refunded to your original payment method within 10 business days. Please remember that your bank or credit card company may need additional time to process and post the refund.
If more than 15 business days have passed since your return was approved, please contact us.

Exchanges: We'll send your replacement item to the address that was used in the original order. Replacement items are typically sent within 10 business days, and you’ll receive a tracking number as soon as your exchange ships.

 To start a return, or for any questions, you can contact us at 
 support@paws-n-prints.net